Luna Carpet Reviews and Costs 2023

Shop at Home companies have been a mainstay in American society for decades. The rise of the internet and online shopping put a damper on that business model, but companies like Oreck and Empire are still going strong today. Luna Carpet is another company with a tailored service that allows you to shop from home, and we’re going to take a look at their carpet collection in this review.

About Luna Flooring

Luna was founded in 1958 by Salamon DeZara and they utilize the “Shop at Home” business model to service consumers from the comfort of their homes.  While they have largely focused on carpet, you can find a variety of floor coverings in their catalog including hardwood, vinyl, tile, and laminate. The company provides a number of services to homeowners throughout North America and is currently owned by Empire Today.

Buying Flooring from Luna

If you’re not familiar with Luna or the Shop at Home experience, here’s how it works. Once you contact Luna and set a free appointment, they will arrive at your home with carpet samples. You can discuss what you want them to bring beforehand, but rest assured there will be plenty of options to choose from.

After Luna’s expert arrives, they will discuss their carpet selection and allow you to see how samples will look in your home. If you find something you like, they will take measurements of the rooms where you want carpet installed. When they have all the information they need, the company will provide you with a quote that includes removing your old carpet and installing the new one.

While this process won’t be for everyone, it allows you to deal with flooring professionals one-on-one in your home and not a showroom. You get their undivided attention, and they get to see the room where the carpet will be installed. This allows the company to assess any potential issues beforehand, so they can provide you with an accurate price.

Kinds of Carpet sold by Luna

Navigating Luna’s website can be a bit challenging. While it’s straightforward, you won’t find as much information on brands or styles of carpet that they carry. They do provide plenty of information and talk about the types of carpet they carry, however, including Frieze and Berber carpeting.

Patterned carpet is also an option along with Outdoor carpet designed for use on patios and porches. When you head over to the company’s official storefront, things open up considerably. From here, you can browse by color, fiber, look or get more information on some of the brands in their catalog.

Carpet Brands

Like many Shop at Home companies, Luna excels at keeping secrets. They only mention a few carpet lines on their website like the Luna Distant Shore and Luxe Stream collections, but our experts obtained some localized information on the brands they carry. 

Most of the showrooms we were able to find data on carry an abundance of carpet from Mohawk. Some of the collections include Corning Acres, Glamorous Touch, and Fullerton II which is CRI Green Label Plus carpeting.

These carpets are all patterned cut-pile or texture and shag but constructed from a wide mix of fibers. Some of the fibers include EverStand BCF, SmartStrand Forever Clean Silk, and PermaStrand. Phenix is another brand you’re likely to find through Luna Carpet, and a great choice for pet owners thanks to StainMaster protection.

If you’re looking for unique carpet to use in your home, you’ll appreciate what the aptly named Unique Carpet brings to the table. We found a variety of collections from the company including a handful of 100% seagrass carpets like Natural Basketweave.

The majority of Unique Carpet’s lineup consists of wool carpeting, but you can also find Solution-dyed Nylon and Tactesse Nylon.  While those are only a few of the brands we were able to track down information on, you can also find carpet from popular companies like Dream Weaver, Lexmark Carpet Mills, and DW Carpet.

Luna Carpet Warranties

Companies that handle carpet installation themselves often provide guarantees for their products. Luna is no different, so you can expect a 2-year warranty when your carpet is installed by one of their professionals. Luna also has a 30-day Love Your Floors Promise on all their flooring including carpet. While stipulations apply, they will replace your new floors if you aren’t satisfied.

Luna Carpet Cost and Availability

To find out the cost of Luna carpet, you have to contact the company directly. They make that easy through a number of tools on their site, and at this time, there are five locations listed in Illinois with stores in Kildeer, Deerfield, Oakbrook, Naperville, and Schaumburg.

One interesting perk of shopping with Luna is their Low Price Guarantee. If you happen to find a better deal on carpet and installation from a competitor within 30 days or an order, they promise to beat the price. If they can’t, you’ll get a refund of 100% of the difference.

If you want to finance your carpet, that’s an option through a Wells Fargo credit account. The company also has coupons for their flooring, and frequently holds sales. A quick search allowed us to find dealers in most states, but you’ll want to check on availability beforehand.

Conclusion

Some homeowners prefer to check out swatches at big box retailers and carpet showrooms, but Luna provides a unique alternative to traditional shopping. You won’t have to look for an installer, or even leave your home, which can be a bonus in today’s climate.

While we couldn’t provide as much brand information as we’d like in our Luna carpet review, this well-known company has left plenty of homeowners happy over the years. Just keep in mind, their stock may vary from one region to the next. If you’re interested in making an appointment with Luna, check out the link below.